Privacy Policy
What personally identifiable information do we collect?

When placing an order we collect your shipping address, billing address, email address, name & phone number. We can’t view or see any credit/debit card or account details. All payments are handled via bank transfer. We do not store credit card details nor do we share customer details with any 3rd parties. We currently don’t use cookies on our site, but in the case this changes in the future, we will use these to collect your IP address & track your use of our site to help improve our products & services. We may also use cookies in the future for targeted advertising. You will be able to find out more & opt out once cookies are in place.

How is your information used?

Address:

We use your address to send you the items. We will not send you spam by mail or email. We never share any of your information with 3rd parties.

Email Address:

We use your email address primarily to send you a confirmation email after ordering, & inform you when your item is shipped or whether there are any problems with your order. If you choose to subscribe to our newsletter you will receive promotional emails occasionally. You can unsubscribe easily at any time. We do not send out newsletters very frequently, most updates can be found in our Blog section on our site which you can subscribe to.

Phone Number:

We may use your phone number to call you if there is a problem with your order or something urgent. Most of the time we will contact you via email if there’s a problem.

Who do we share your information with?

No-one.

What choices are available to you regarding communications from us?

We will only contact you via telephone if there is an urgent problem with your order. All other communications will be sent to the email address provided. Information about this can be found under the “How is your information used?” section.

What kind of security procedures are put in place to protect the loss, misuse, or alteration of your information?

Our website is hosted on a secure server, under password. We authorise access to personal information only to employees who require it to fulfil their job responsibilities. None of our employees can view any card or bank account information as it is all handled by Paypal who are one of the most trusted, secure & widely used online payment gateways available.

How can you correct any inaccuracies in the information you provide to us?

If you have sent us incorrect information such as shipping address, email address, name, phone number then get in contact via our contact page & we will make the appropriate changes.

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